FAQ's:



All Slots Casino FAQ's:
  • What will happen to my account?
  • On July 21st 2010, your Royal Joker Casino account will be automatically transferred to All Slots when you log in to Royal Joker. The migration will happen on the spot.

  • What will happen to my cash balance?
  • Your cash balance will be automatically transferred to All Slots Casino as well as all your other account information.

  • What will happen to my Royal Joker Casino bonus balance?
  • Your bonus balance will be automatically transferred to All Slots Casino as well as all of your other account information.

  • What will happen to my Royal Joker Casino loyalty points?
  • Your loyalty points will be automatically transferred to All Slots Casino as well as all of your other account information. Please note that on the day of the move to All Slots Casino,there will be a period of several hours in which your loyalty points may not be visible.

  • What will my All Slots Casino username and password be?
  • Your All Slots Casino username and password will be the same username and password as you had on Royal Joker.

  • What will happen to my Playcheck?
  • Your past Playcheck history will be cleared but note that Playcheck is also available at All Slots Casino.

  • Can I stop the automatic transfer to All Slots Casino from taking place?
  • No, but you can transfer your Royal Joker account balance to Intertops Casino before July 21st, 2010, or you can log in and withdraw you Royal Joker account balance before July 21st, 2010.
    Transfer your balance from Royal Joker to your Intertops Casino account before July 21st, 2010 by contacting Royal Joker Support through email or by phone.

  • Who should I contact if I experience any problems?
  • If you should have any additional questions please call us toll-free at 1-268-480-3100 or email us at support@royaljoker.com. Our Support Team will be happy assist you.

  • What will happen if I log in to Royal Joker Casino after July 21st 2010?
  • Your Royal Joker account will be automatically transferred at that time.

  • How can I contact the All Slots Casino Support Team?
  • Email: support@allslotscasino.com
  • Phone:
    Country Telephone
    Canada 1-888-328-3614
    UK 0-800-917-4615
    Australia 1-800-176-991
    Germany 0-800-180-4038
    France 0-800-908-544
    Italy 0-800-871-904
    Spain 0-900-931-956
    Netherlands 0-800-023-2769
    Rest of the World +44800-917-4615 (charges may apply)


Intertops Casino FAQ's:

  • What will my Intertops Casino username and password be?
  • If you already have an Intertops Casino account, your username is your current Royal Joker username without the RJ prefix and your password is the same as the one you've had on Royal Joker. Click here if you forgot your password.
  • If you don't already have an Intertops Casino account, please open an account by registering here. You will be provided with a username and password once you complete the registration process.

  • Where can I find my $25 Free Bonus code and Match-up Offer to play at Intertops Casino?
  • Your 100% up to $200 Match-up Offer code is RJWELCOME
  • Your personal $25 Free Bonus code can be located in your emails or online at the following link http://casinopromotions.royaljoker.com/covered.php.

  • How can I use my bonus at Intertops Casino?
  • To claim your offers at Intertops, first download the casino. Then go to the Cashier and choose Redeem Coupon to claim your offers. For more information on how to redeem a coupon click here.

  • How can I contact the Intertops Casino Support Team?
  • Email: casino@intertops.com
  • Phone:
    Country Telephone
    North America 1-800-819-0919

    1-866-546-0406

    1-888-5-366-366
    United Kingdom 00-800-3344-3322
    Germany, Austria and Switzerland 00-800-4433-4455
    Regular Number 1-268-480-3100